Introduction
Artificial intelligence (AI) is
changing the way human resource management (HRM) operates. By automating
administrative tasks and providing data-driven insights, AI is improving the
efficiency of HRM and enhancing the employee experience.
A recent survey conducted by Oracle and Future Workplace found that human resources professionals believe AI can present opportunities for mastering new skills and gaining more free time, allowing HR professionals to expand their current roles in order to be more strategic within their organisation. (Scott W. O'Connor, 2020)
What is artificial intelligence? (Karren Kelly, 2023)
Artificial Intelligence is a method of
making a computer, a computer-controlled robot, or a software think
intelligently like the human mind. AI is accomplished by studying the patterns
of the human brain and by analyzing the cognitive process. The outcome of these
studies develops intelligent software and systems.
At a high level, artificial
intelligence (AI) is a technology that allows computers to learn from and make
or recommend actions based on previously collected data. In terms of human
resources management, artificial intelligence can be applied in many different
ways to streamline processes and improve efficiency. (Scott W. O'Connor, 2020)
An article issued by PWC predicts that AI could potentially contribute $15.7 trillion to the global economy by 2035.
A brief history of AI
Karren Kelly highlights how AI has
evolved from its inception over the decades as below -
1956 - John McCarthy coined the term
‘artificial intelligence’ and had the first AI conference.
1969 - Shakey was the first
general-purpose mobile robot built. It is now able to do things with a purpose
vs. just a list of instructions.
1997 - Supercomputer ‘Deep Blue’ was
designed, and it defeated the world champion chess player in a match. It was a
massive milestone by IBM to create this large computer.
2002 - The first commercially
successful robotic vacuum cleaner was created.
2005 - 2019 - Today, we have speech
recognition, robotic process automation (RPA), a dancing robot, smart homes,
and other innovations make their debut.
2020 - Baidu releases the LinearFold AI algorithm to medical and scientific and medical teams developing a vaccine during the early stages of the SARS-CoV-2 (COVID-19) pandemic. The algorithm can predict the RNA sequence of the virus in only 27 seconds, which is 120 times faster than other methods.
Importance of AI in HRM
Human Resource Management (HRM) has
evolved significantly over the years, and with the advent of artificial
intelligence (AI), it is undergoing a revolutionary transformation. AI has the
potential to reshape various HR practices, including recruitment, talent
management, employee engagement, performance management and HR analytics.
Overall, the use of AI in HRM has the
potential to transform the way organizations manage their human capital,
enabling them to make more informed decisions and improve their bottom line.
However, it is important for organizations to balance the benefits of AI with
ethical considerations, such as ensuring that AI is used in a fair and unbiased
manner.
The need of AI in HRM and its consequences would be discussed in detail in my other articles.
References
Karren
Kelly (March 2023)
What
is artificial intelligence?
Simplilearn (Online)
Accessed
on 12th April 2023
Scott W. O'Connor (Jan 2020)
Artificial intelligence in human resource management.
Northeastern
University (Online).
Available at
https://www.northeastern.edu/graduate/blog/artificial-intelligence-in-human-resource-management/
Accessed on 11th April 2023
I thoroughly enjoyed reading this blog post on the introduction of Artificial Intelligence (AI) in HRM. The author provides a comprehensive overview of AI and its evolution, as well as its potential impact on HRM practices such as recruitment, talent management, and employee engagement. As highlighted by Briscoe, Schuler, and Tarique (2012), AI can bring significant benefits to HRM by automating administrative tasks and providing data-driven insights. Furthermore, the use of AI can allow HR professionals to expand their current roles and become more strategic within their organization (Connor, 2020). However, it is crucial to balance the benefits of AI with ethical considerations, such as ensuring that AI is used in a fair and unbiased manner. As emphasized by Lawler and Boudreau (2015), organizations must also consider global trends and adapt their HRM practices to remain competitive in the global economy. Overall, the author provides an insightful analysis of the potential impact of AI on HRM and its implications for organizations.
ReplyDeleteA trending topic.
ReplyDeleteAI has become a major industry that is covering almost all areas of an organisation. HRM is also one area that is getting benefits by adopting AI in their practices. By automating routine tasks and providing data-driven insights, AI helps organizations make better decisions about their employees. However, cost involving in the adoption if AI into HRM is concerning for most of the organisations who still have higher dependency in traditional HRM methods.